See below for some of our customer’s most common questions about hiring a hot tub from us.

If you have a different query, please don’t hesitate to contact us using our contact form at the bottom of the page.

What can / can’t we wear in the tub?

  • Do not wear any make up, perfumed creams or body paint in the hot tub. This will dirty the water and make it unusable for several days.
  • Any jewellery – especially silver – may tarnish in the water, so remove all items before getting in the pool.
  • Make sure everyone getting into the pool is clean, especially your feet where you have walked from the house. Any dirt may discolour the water and mess up the filters.
  • ONLY swimwear items should be warn in the hot tub.

How do we deal with the chemicals?

  • When we arrive, we will add the correct chlorine amount to your hot tub, and check the level is as it should be.

How do we make a booking?

  • Give us a call or send us a message to check we have availability for your dates
  • Once the booking dates are confirmed you can navigate to the hot tub you require and place your booking

When do you come and set it up?

  • Once booked, we will arrange a time to come and set up your hot tub the night before your first day.
  • We will set it up for you, erect the gazebo if it has been ordered, and put up the lights.
  • The hot tub will be filled with water, from either an outside tap, or from a tap indoors (we have can supply connectors).
  • We will also add all the chlorine to the water.
  • Your hot tub will then need to be plugged in over night, and left to heat up to the correct temperature.
  • From the next morning, the tub should be ready to use!

When do you collect the tub?

  • We will arrange a time with you to come and collect the hot tub, the day after your hire period has finished.
  • We will dismantle the tub, drain the water and also take down the gazebo (if included).

If you have any specific questions please let us know